Title Plants: Who Do You Use? What Do You Love? What Could Do They Do Better?
When it comes to title plants, title insurance agents across various states have strong opinions on the best tools for managing title searches, document records, and streamlining property transactions. Title plants are essential for title agents to ensure they can efficiently access and manage recorded property documents. Here, we’ve gathered insights from agents who use different title plant software solutions to share what they love about their current systems and what could be improved.
What Title Plant Solutions Are Being Used?
Canaan Title Solutions
Canaan Title Solutions is widely used in Oklahoma and has received positive feedback for its flexibility and intuitive interface. Many agents appreciate that it’s customizable to different needs, with the option of both non-internet and internet-based versions. An agent in Oklahoma who has used the system since 2018 across three states emphasized its ease of use and ability to handle diverse search needs.Ultima Title Plant
Known for being highly reliable and efficient, Ultima Title Plant has long been a favorite among title agents, particularly in Idaho, where the use of title plants is mandatory. One agent mentioned their love for Ultima’s intuitive design and efficient handling of title searches.iiExperts
For over 40 years, iiExperts has provided robust title plant services, boasting accurate and efficient search capabilities. Several title agents have praised its longstanding reliability and how the system has improved over time to meet modern search needs.Title Run, Get Property Sync, Title Scan, Data Services and More
While lesser discussed in forums, systems like Title Run, Get Property Sync, and Title Scan are also available. Agents have had mixed experiences with these platforms, indicating the importance of researching each system's functionality and capabilities before making a decision. A common complaint seems to be search capabilities that can be cumbersome, and certain information organization systems can be difficult to decipher.
What Do Agents Love About Their Title Plant Solutions?
Several key benefits emerged from the feedback on various title plant solutions:
Flexibility: Systems like Canaan Title Solutions allow agents to tailor their searches based on specific state or company needs, making it an adaptable solution across multiple states.
Efficiency: Ultima and iiExperts were both commended for their ability to handle searches efficiently and with accuracy, especially when working with more common search types like Lot and Block.
Longevity and Trust: Solutions like iiExperts, which have been in operation for over 40 years, provide agents with peace of mind, knowing that they are using a trusted and reliable platform.
Areas for Improvement
No system is perfect, and agents did identify areas where both title agencies thinking about implementing a title plant solution and the title plant systems themselves could improve:
Input from Users: One of the biggest suggestions from agents was ensuring that title agencies considering implementing a new title plant system obtain input from the actual users about which system will work best and meet their needs. A switch in software without proper input from day-to-day users is the number one cause of software migration failures and generally lead to inefficiencies and dissatisfaction.
Cumbersome Searches: Certain systems, such as Data Services, were flagged for being more challenging to use when performing specific types of searches (e.g., metes and bounds). Improving the user interface for more complex search types could significantly enhance usability.
Non-Specific Software Issues: Implementing non-title-specific software for a title plant is generally not recommended. These systems may not be designed with the intricacies of title searches in mind and could create more issues than they solve.
Conclusion
The title plant landscape offers a range of solutions that cater to the specific needs of title insurance agents. While some systems, like Canaan Title Solutions and Ultima Title Plant, shine in terms of flexibility and usability, there is always room for improvement. Agents agree that user input, efficiency in complex searches, and choosing title-specific software are key to getting the most out of these systems. As technology evolves, title plants will continue to play a crucial role in supporting agents in their efforts to deliver accurate and timely title searches.
Join the Conversation!
Who do you use for your title plant, and what’s your experience been like? Join the conversation and share your thoughts on how these systems can continue to improve!